1. What are the benefits of shopping with Accito.com?
You can always be assured of a friendly and efficient service - whether you are simply purchasing just one, or hundreds of masquerade masks from our range. We sell a huge variety of venetian and masquerade masks, authentic wall masks ceramics, murano venetian glass jewellery and unique gifts.
2. Can I pay using my credit card?
Yes - certainly. Please follow the link for this payment method at the checkout. We also accept payment via Pay Pal, Telephone, Fax, International Postal Orders and UK cheques. Please see our "Payment & Shipping" link.
3. How soon can I expect to receive my purchases?
All items purchased are packaged and ready for despatch within 24-48 hours of payment being received.
The high majority of UK First Class mail arrives the day after postage.
For orders outside of the UK, these are the average transit times:
Western Europe 3-5 days
USA 5-7 days
For the rest of the world, including Australia & New Zealand 7-14 days
4. I need to receive my masquerade masks within a few days - can you get the items to me quickly?
Yes - If you need the item urgently, do let us know at time of ordering. To 100% GUARANTEE next day delivery - UK customers please select the 'Special Delivery' option at time of checkout.
If Non-UK residents require a faster delivery - we can arrange a courier shipment service, please contact us for additional information and postage costs.
5. Why choose a masquerade mask from the range?
You can always be sure that we supply the very best masquerade masks for corporate events, business functions, fancy dress parties, masquerade venetian balls, weddings, themed birthday parties, italian souvenirs, mask collectors, interior designers. We have sold thousands of masks since we first began trading.
6. How much is postage if I buy more than one mask?
The postal fee is fixed - so whatever you buy, the price remains the same.
7. Question - I need a masquerade mask for a ball, will any size of mask fit me?
Our masks are designed to be unisex and generally one size fits all. The ribbons allow the mask to be adjusted for a perfect fit.
8. Do you ship masquerade masks worldwide?
Yes, we ship globally. We package your item with care in a strong box and aim to despatch within 48 hours of payment being received. In addition to international airmail shipping, we also offer a fast track premium shipping service - please see 'global express' option at checkout.
9. Are you an internet business only?
Yes - we are an online retail business only - and unfortunately do not offer the faciltiies for onsite collection or browsing. However, you'll find that through our web pages we provide assistance and help through our contact details.
